Terms & Condidions of Booking

Terms of payment
Upon receipt of the invoice/booking confirmation the total cost will be payable. This amount will be payable to travelpoint1 UG (hb) within one week of booking, but no later than 24 hours before the tour/cruise.
If the deposit or the total payment is late, and after a reminder has been issued, we are entitled to cancel the booking and demand compensation in accordance with our cancellation policy.
Changes to the terms of payment will be subject to written notification from travelpoint1 UG (hb).

Cancellation policy
In the event of a reduction in the number of participants, or in total cancellation of the tour/cruise, travelpoint1 UG (hb) is entitled to claim the following amounts, given as a percentage of the total cost (on receipt of written confirmation of the cancellation by the customer):
Up to 30 days before travel: 20% of the total cost
22 - 29 days before travel: 25% of the total cost
15 - 21 days before travel: 30% of the total cost
8 - 14 days before travel: 55% of the total cost
1 - 7 days before travel: 75% of the total cost
On the day of travel or on non-arrival: 90% of the total cost.

Cancellations of additional services such as entrance tickets, ordered set-menus or similar are not possible.

Terms and conditions of travelpoint1 UG (hb) apply. Terms and conditions of the local tour operator apply.
travelpoint1 UG (hb) is an agent, not a tour operator. travelpoint1 UG (hb) shall not in any circumstances whatsoever be liable for any damage howsoever, whenever or wheresoever the same may have been caused, even though such Damage is wholly or partly due to a wrongful act, neglect of default of the Carrier, its servants, tour operator or agents.

Tours will be conducted accordingly to the programme requested. However, the tour operator reserves the right to change the programme due to any unforseen circumstances. The Company, its servants or agents shall in no circumstances whatsoever be liable or responsible for any accidential happenings or injuries suffered by visitor (fatal or otherwise) or damage to or destruction or loss of any of their property howsoever caused.

Delay/Cancellation/Rerouting - The Company reserves the right to delay, cancel or reroute the tour / excursion / cruise / transfer / or other trip without prior notice whether on the outbound or inbound journey, if this is required for safety, technical or other reasons or due to force majeure. In the event of cancellations, the Company shall refund the unutilised portion of the ticket but shall in no circumstances whatsoever be liable for any direct, indirect or consequential loss or damage caused thereby and will not accept any claim to reimburse any supplementary expenses.

All transfers on this website refer to transfers on the main island of Malta (not Gozo and Comino). Transfers in Gozo are explicitly stated.
In a couple of cases where transport cannot reach your accommodation/hotel due to pedestrian zones, traffic regulations or other reasons, the pick up point will be a couple of minutes away by walk.
If you book a transfer, especially for last-minute bookings, the reservation must be individually reviewed. This is because transfers are limited depending on the region of the island. If the availability of the shuttle transfer is not possible, we offer the option to proceed with the booking without the transfer to and from your accommodation (you can then travel independently) or you will receive a full refund.
Changes to the booking are charged with 5,00 Euro per person.

Travel time: The specified travel times (start and end of the tour / excursion / cruise / or other trip) are estimated and might be changing. We assume no liability for damages caused by such changes. Please allow sufficient time for the trip, especially for the end of the trip (for example if you are departing that day).

With your booking on our website and the receipt of the booking confirmaiton / invoice and your payment/deposit you accept the terms and conditions of travelpoint1 UG (hb).

This invoice/enquiry is free of vat according to German law (§ 25 UStG).

All programmes are available depending on Covid-19 restrictions.